Order Cancellation Policy

User shall be entitled to cancel an order booked on omaxcomputers.com by placing a Cancellation request at “support@omaxcomputers.com” or by logging a call to our Support Team.

  • Valid Reasons for Order Cancellation:
    • Wrong Item Ordered
    • Order by Mistake
  • Cancellation requested by a customer will lead to a deduction of 18% (3% Payment Gateway + 15% Other Charges) from the total amount of order.
  • In case the order is already shipped then 18% (3% Payment Gateway + 15% Other Charges) + Forward Shipping Charges + RTO (Return to Origin) Shipping Charges will be deducted from the total amount of order.
  • We have all the rights to cancel the order without any prior notice for any reason whatsoever. (100% refund will be given).
  • Refunds will be initiated to the source of payment. Sometimes, we may require your Bank Details or G-pay/PhonePe/ Paytm Number to initiate the refunds manually.
  • We will credit refunds within 5 to 7 business days after approval.
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