Return Policy
Returns Pick-Up and Processing
- The returns would be acceptable only if the mentioned conditions will satisfy:
- A product should be packed well with all in-the-box accessories as delivered.
- Quality-check signed mark along with the Order id must be clearly visible on the product.
- The product’s original packaging/box should be undamaged, Product should be unused, without any stains and with non-tampered quality check seals/warranty seals (if any) should be present.
- Send it back to the address provided (will be shared by our support team) at the time of returns.
- Return shipping costs will not be refunded.
- Not accepting shipment at the time of delivery. (a delivery attempt will be made by courier)
- Shipping address out-of-bounds at the time of delivery. (It should be picked up from the destination courier office)
- Customer Unavailability at the time of delivery. (a delivery attempt will be made by courier)
- Future Delivery requested at the time of delivery. (a delivery attempt will be made by courier)
- For any products for which a refund or replacement is to be given, the refund or replacement will be processed once the returned product has been received.
General Rules for a Successful Return
- In general, the items applicable to the returns will be refunded accordingly.
- While accepting your order, if you received a different or a damaged product, you will be given a refund. Once you have accepted delivery, no return request will be processed. In such cases, these category-specific replacement/return general conditions will be applicable.
- Refunds will be initiated to the original mode of payment. Sometimes, we may require the Account Details or Paytm Number to initiate the refunds manually.
- We will credit refunds within 5 to 7 business days after approval.
- All refunds will be partial (order processing charges and other online charges) will be deducted.